In the following, we have collected themost frequently asked questions:
- Q: I would like to improve the English verbal skills of my employees with the app. Can I check up on how often they practice with the app?
A: Yes, you can monitor your co-workers advancement with the use of an online admin interface.
- Q: Do I have to pay for the app usage in advance?
A: No, always in arrears, on a monthly basis.
- Q: What should I do if a co-worker has left the company in the meantime?
A: You can easily deactivate the person’s profile, after which you no longer have to pay their daily fee.Similarly, if someone joins the company mid-month, you can activate their profile at any time and you only have to pay for this from the day in question.
- Q: Why is it that sometimes the speech recognition software doesn’t instantly understand what I’m saying? Can I do something about this?
A: We are unable to directly influence the voice recognition as we use Google and Apple speech recognition technology and although this is one of the best platforms for this purpose, it can’t always properly record what it heard. Fortunately, Google and Apple are rapidly developing this function, which means it’s improving week after week.In fact, the more frequently “misheard” segments can be remedied with self-developed corrections if you let us know which word/expression caused issues for the speech recognition system.Talking directly into the microphone or saying the sentence in question at a slower speed can also help.
- Q: Can I really use the app while driving a car?
A: Yes, BUT ONLY by using a headset or turned to loudspeaker. This helps the voice recognition and it’s also much safer. 😀
- Q: Is the application available for both the iPhone and Android platforms?
A: Yes. You can download the app via both the App Store and Play Store by searching for Talk@Ease.
- Q: My co-workers have just started learning English. Is this app for them?
A: Not really. The app is the most useful for those with at least B1 level language skills.
- Q: Are there going to be new materials?
A: Yes, we are continuously developing new materials. In fact, we upload new lessons every other week.
